For Australian clinics and practices
asca builds the AI front office for Australian clinics. It answers every call in under two seconds, works out what the patient actually needs, and books them into your diary. Nights. Weekends. The middle of a Monday morning rush.
45 minutes. Valued at $1,200. You keep the findings either way.
One enquiry
A new patient rings. Reception has gone home. What happens next decides whether they become your patient or someone else's.
The maths
Most practice owners have never counted this. It does not appear on any report, because a call that never connected leaves no record.
Illustrative calculation. Substitute your own figures.
What we run
Each one runs on its own. Together they close the gap between an enquiry arriving and a patient sitting in your waiting room.
Every call answered, qualified and booked. Overflow, lunch breaks, after hours, weekends. The appointment lands in your booking software while the caller is still on the line.
Lapsed patients, unbooked enquiries and overdue recalls do not sit in a spreadsheet. They get contacted, and the ones who are ready come back into the diary.
Every call scored. You see what was asked, what was booked, and exactly where enquiries are being lost at the front desk.
Intake forms, patient details, recall lists and records updated behind every booking. The paperwork that follows every appointment, done without your staff touching it.
The build
Your team keeps the software they know. Nothing gets ripped out, and nobody has to learn a new system.
This is built by people who have run AI systems inside enterprise environments, where a failed call is a reportable incident and uptime is not a nice to have. Clinics get the same standard.
The offer
Forty five minutes. We map every way an enquiry reaches your clinic, what happens to each one when nobody answers, and what that costs you across a year on your own numbers.
You keep the findings whether you work with us or not.
Claim your free auditThe guarantee
If we have not put more booked appointments in your diary within 90 days of going live, you do not pay for the build.
No conditions buried in a contract. No arguing about attribution. Every call is recorded, scored and reported, so the number sits in front of both of us the whole way through.
We take the risk because we know what an unanswered phone costs a clinic.
Questions
It answers in your clinic name, handles the booking properly, and passes anything it should not deal with to a person. You decide what it can and cannot book.
No. It covers what your reception physically cannot get to. The calls at 7pm, the second and third caller on hold, the recall list nobody has time to work through.
Your data stays in your systems. Access is scoped to what the booking requires, and every interaction is logged and reviewable.
Two weeks from kickoff. One mapping session from you, the rest is on us.
It depends on your call volume and how many sites you run. The audit gives you the number, and there is no cost to find out.